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Solutions · SaaS

Ship the physical side of your software.

Hardware, onboarding kits, swag and renewal gifts — SaaS companies ship more than they think. Logistiq makes every delivery on-brand, on-time and tied to the accounts that matter.

Onboarding kit · Acme accountOn time
  1. Label created
    Mon 9:02 AM · Fulfillment center
  2. Picked up
    Mon 4:15 PM · Origin hub
  3. In transit
    Tue 6:40 AM · Regional sort
  4. Out for delivery
    Predicted Wed by 2:00 PM
  5. Delivered
    Customer notified automatically
Exception radar: weather risk on 3 parcels to Denver — rerouted, promise dates protected.
Minutes
to launch a gifting or kit program
Branded
tracking for every recipient
Account-level
delivery visibility
Up to 40%
lower shipping spend teams report
The challenge

Your product is digital. Your customer experience is not.

Welcome kits, devices and event swag shape how customers feel about you, yet they are often shipped from spreadsheets with no visibility.

  • Kits shipped by hand from a shared inbox
  • No idea whether the champion received the gift
  • Shipping costs buried in marketing budgets
The vision

Every physical touchpoint, as polished as your product.

We imagine SaaS companies treating physical moments with the same rigor as their app — measured, automated and delightful at scale.

Built for SaaS

What Logistiq does for you

Kit and swag shipping

Batch-ship welcome kits, devices and gifts to entire cohorts at once.

Delivery confirmation

Know exactly when each recipient receives their package.

Revenue Autopilot

Attribute expansion and renewals to campaigns and touchpoints.

Copilot insights

Ask which programs drive engagement and what they cost.

How it feels

How it feels to switch

01

Upload recipients

Import a list or connect your systems.

02

Ship in one batch

Labels created with the best rate for every address.

03

See the impact

Delivery and revenue results tied to every program.

In the product

Physical programs, measured like digital ones

Every kit, gift and device ships with tracking you can tie to accounts and campaigns, so customer success and marketing finally see the full picture.

  • Cohort-based batch shipping
  • Recipient-friendly branded updates
  • Program cost and impact reporting
Onboarding kit program · Q3
1,842 delivered
99.1% on time
Built for

Who it is for

Customer success

Welcome kits and milestone gifts for key accounts.

IT and hardware

Ship devices for product trials and pilots.

Events and marketing

Swag and invitations that arrive before the moment.

In their words

Loved by operators who move fast

★★★★★
“Our welcome kits used to be a spreadsheet nightmare. Now they ship themselves and we know every champion got theirs.”
Megan F.Director of Customer Success, B2B SaaS company
★★★★★
“We finally measured our gifting program properly. It turned out to be one of our best expansion levers.”
Alex R.VP Marketing, developer tools company

Personas are illustrative composites of the teams Logistiq is built for.

FAQ

Questions, answered

Can we ship to international recipients?

Yes. Logistiq compares cross-border options and keeps recipients updated with branded tracking.

Can we tie shipments to accounts?

Yes. Tag shipments by account, program or campaign for clear reporting.

Do recipients need to share addresses with us directly?

You can import addresses you already have, and Logistiq validates them before shipping.

Can we start for free?

Yes. The Launch plan is free forever and includes labels, rate intelligence, tracking, Copilot and Revenue Autopilot for one storefront. Upgrade whenever you are ready.

How is our data protected?

Logistiq encrypts data in transit and at rest and offers SSO, granular roles and audit trails. Visit the Trust Center for details.

Make every physical touchpoint unforgettable.

Start free in minutes, or talk with our team about saas workflows.