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Documentation

Answers, beautifully organized.

From your first label to your thousandth integration, Logistiq documentation is written to get you to the outcome fast — with clear steps, real examples and zero jargon.

5 min
quickstart to first label
200+
articles and examples
Weekly
updates alongside releases
Searchable
from anywhere in the product
Why our docs are different

Documentation should feel like a great teammate.

Most docs are written for the people who built the product. Ours are written for the people who use it, ordered by the outcomes you are trying to reach.

  • Walls of text with no clear starting point
  • Examples that never quite match your setup
  • Outdated screenshots and missing steps
The vision

Self-serve everything.

Our goal is that anyone, at any company size, can go from curious to fully live without ever needing to wait on a human. When you do want one, we are right here.

Doc categories

Find your way in seconds

Getting started

Create a workspace, invite your team and ship your first order.

Shipping & labels

Shipments, batches, presets, address book and documents.

Tracking & exceptions

Notifications, branding, exception handling and insights.

Copilot

What to ask, how actions work and how to share briefings.

Revenue Autopilot

Connecting storefronts, tracked links, attribution and reconciliation.

Developers

API keys, endpoints, webhooks, sandbox and best practices.

Quickstart

Live in three steps

01

Create your workspace

Sign up free and add your ship-from address.

02

Connect your orders

Link a storefront or create a shipment by hand.

03

Print your first label

Accept the recommended rate and print. Tracking starts automatically.

Developer quickstart

Your first API call in under a minute

Generate a test key from your workspace settings, then request live rates for any parcel. Everything you build in the sandbox works the same in production.

  • Test keys for a safe sandbox
  • Copy-paste examples for every endpoint
  • Consistent errors with clear messages
  • Webhook signatures you can verify
GET /v1/ratesREST
curl "https://api.logistiq.app/v1/rates?to_zip=94107&weight_oz=24" \
  -H "Authorization: Bearer lq_test_••••"

→ 200 OK
{ "recommended": "rate_GS21",
  "rates": [
    { "id": "rate_GS21", "service": "Ground Saver",
      "days": 3, "amount": "6.12" },
    { "id": "rate_EX09", "service": "Express Air",
      "days": 1, "amount": "11.84" } ] }
Built for

Docs for every role

Operators

Step-by-step product guides with screenshots.

Developers

Endpoint references, SDK-style examples and webhooks.

Admins

Security, SSO, roles and audit trail setup.

Finance

Billing, invoices and revenue reconciliation explained.

In their words

Loved by operators who move fast

★★★★★
“The quickstart is the best I have used. We were printing labels before our onboarding call was scheduled.”
Maya J.Operations Lead, specialty coffee roaster
★★★★★
“Clear examples, consistent responses, no surprises. Exactly what a developer wants from docs.”
Arjun R.Senior Engineer, B2B commerce platform

Personas are illustrative composites of the teams Logistiq is built for.

FAQ

Questions, answered

Where do I start?

Begin with the quickstart: create a workspace, connect orders and print your first label.

Is there a sandbox?

Yes. Every workspace can generate test API keys for safe development.

How often are docs updated?

Documentation is updated alongside every weekly release.

Can I search docs inside the product?

Yes, and Copilot can answer documentation questions directly.

What if I cannot find an answer?

Visit the Help Center, ask the community or contact our support team.

Ready when you are.

Create a free workspace and follow the quickstart to your first label.